Frequently Asked Questions

Call2Reminder is a notification and automation service built around two products:

• Code Alerts for participants who want to stop calling the hotline every morning.
• Court Broadcaster for courts that want to automate daily message delivery.

For supported courts, Call2Reminder checks the published daily message and delivers the final result by text, email, or phone call. Courts using Court Broadcaster can generate, approve, schedule, and send those messages from one managed workflow.

No. Call2Reminder works with court programs, but it is not the court itself. Participants should always follow official court instructions, and courts decide whether and how they use the platform.

Sign up, choose your court, choose your preferred alert setting, and pick how you want to hear from the system. You can receive text, email, or phone call notifications.

Only if you choose that option. Code Alerts supports two modes:

• Only notify me when my color is called
• Send me the full daily message every day

You can still request it. Supported courts are shown publicly, and missing courts can be submitted for review so coverage can expand based on real user demand.

Use the Get Alerts court request form and provide the court name plus the daily message line details if you have them. The request is stored as a pending submission and reviewed before a real court is added.

• SMS, phone call, or email delivery
• Preferred contact times
• Color-only alerts or full daily-message alerts
• Transcript replay
• PIN management and basic account controls
• Free support
• Spanish support where available and broader language support when courts require it

Instead of checking every morning just to find out whether you need to act, Code Alerts can notify you automatically and only when it matters. It also costs far less than older alert systems while giving you more control.

Yes. Spanish support is available today, and broader language support can be added where courts require multilingual notifications. Courts using Court Broadcaster can also translate daily messages for multilingual delivery workflows.

Court Broadcaster lets staff prepare the daily message, preview the text and audio, choose the delivery channels, and schedule the send. It supports color testing, emergency notices, generic broadcast messages, and no-testing days from the same managed workflow.

The system can generate a spoken call automatically from the approved message. Staff can select the colors or type the announcement, and Court Broadcaster creates the phone-call audio without requiring a manual recording session.

Yes. Courts can prepare the next day, the next week, or the full month ahead. The system keeps planned colors, no-testing days, and delivery timing in one place.

It means the court can configure the schedule in advance and let the system keep running without rebuilding the same workflow every day.

No. Manual recording is optional, not required. Court Broadcaster can create the call message automatically with text-to-speech.

Courts can send messages by call, text, and email from the same approved draft. The same final message can be previewed, scheduled, and reported across every delivery channel.

Yes. Court Broadcaster supports Spanish updates today, and translated daily messages or additional languages can be added based on a court's operational needs.

Courts with 2001+ participants move to custom pricing. Larger courts or larger calling rollouts also use a custom pilot or credited onboarding plan so delivery scope, operational review, and procurement timing can be sized correctly.

No. Courts can start with a text/email-only pilot for up to 30 days free. Calling pilots are available for up to 14 days free for up to 250 participants. Larger courts or larger calling rollouts use custom pilots or credited onboarding instead of an unlimited free voice rollout.

Code Alerts is designed to automate the repetitive part of the process and remove unnecessary overhead, which keeps the participant price low while still including alert controls, transcript replay, and multiple delivery channels.

Court Broadcaster pricing includes:

• Managed system access
• Upgrades and service
• SMS, text, and call delivery
• Text-to-speech automation
• Color testing, emergency messages, and generic broadcasts
• Month-ahead planning tools
• Tiered monthly pricing by participant count:
• 1–350 participants: $225/month
• 351–700 participants: $425/month
• 701–1000 participants: $625/month
• 1001–2000 participants: $995/month
• 2001+ participants: custom pricing

Code Alerts keeps its participant trial options: two weeks free with calling notifications or one month free with text/email-only notifications, then $4/month.

Court Broadcaster uses a more controlled pilot structure:

• Text/email-only pilot: up to 30 days free
• Calling pilot: up to 14 days free for up to 250 participants
• Larger courts or larger calling rollouts: custom pilot or credited onboarding

Alerts can be delivered by SMS, email, or automated phone call, depending on the participant or court configuration.

Yes. Code Alerts supports preferred contact times so the alert can arrive when it is most useful instead of at a random point in the day.

Participants can replay the latest transcript, review Daily Codes history for supported courts, and keep their account settings up to date so the next alert reaches them in the best way possible.