Privacy Policy
Effective date: March 4, 2026
Call2Reminder ("we", "our", or "us") is a product of Wiplash.ai and part of Westward Envoy Technologies LLC (W.E.T. LLC). This Privacy Policy explains how we collect, use, and protect information when you use Call2Reminder.
1. Information We Collect
- Account information: name, email address, password hash, and optional phone number.
- Subscription preferences: selected court/call source, reminder channels, and reminder time preferences.
- Service records: reminder delivery records, daily message processing metadata, and system logs.
- Support data: information you send when contacting support or submitting a court number.
- Technical data: basic request metadata such as IP address, user agent, and timestamps.
2. How We Use Information
We use information to:
- provide and operate reminder services;
- process court message retrieval and notification delivery;
- maintain account access and security;
- troubleshoot issues and improve service reliability;
- communicate operational updates and support responses;
- comply with legal obligations.
3. Legal Basis and Consent
By creating an account and using the service, you consent to processing required to provide reminders and account functionality. You are responsible for ensuring your use complies with applicable laws and court requirements.
4. Sharing of Information
We do not sell personal information. We may share information with service providers that help operate the platform (for example hosting, communications, and anti-abuse providers), and when required by law or legal process.
5. Data Retention
We retain account and operational data for as long as needed to provide services, maintain records, resolve disputes, and satisfy legal requirements. We may delete or anonymize data when no longer needed.
6. Security
We use reasonable administrative, technical, and organizational safeguards. No method of storage or transmission is fully secure, and we cannot guarantee absolute security.
7. Your Choices
You can update account and notification preferences from your account settings. You may also contact us to request account-related assistance, including data correction or deletion requests where applicable.
8. Children
Call2Reminder is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Third-Party Services
The service may rely on third-party providers. Their handling of data is governed by their own terms and privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be posted on this page with an updated effective date.
11. Contact
For privacy questions, contact: legal@wiplash.ai